Genies & Gems for Pc

By the mere fact that I made it to Level 1748 indicates that I must really like this game. However, I was having a difficult time passing this Level that I finally broke down and spent 4.99 to purchase the coins in the piggy bank just so that I could get off this level. After using the coins to purchase more moves, I was finally able to win Level 1748, but the game crashed while the fox did his little happy dance, and did not advance me to the next level. While I’m aware that there may be system glitches from time to time, it certainly did not feel good to think that I have been swindled out of money just so that I could win a level that did not advance to the next level. I have reached out to issue my complaint! Hopefully my request to be reimbursed for either my money or the coins or advanced up one level will be honored.

This game has gone downhill or maybe it's customer service/tech supprort. I started having issues a few MONTHS back and have repeatedly contacted Jam City over never receiving earned rewards, losing hours of awarded time after having to restart the game, etc. etc. I am on level 354 and have been told to reinstall the game after signing in to Facebook. I don't use FB and am not about to make an account on a site I hate just to straighten out this game. If the way things are going are any indication, I would probably lose the progress I have made. Tech support told me that "saving my progress" by signing into FB and reinstalling, things would straighten out and I wouldn't lose my progress (this is the third or fourth time...I lost count...that I have reinstalled and had to start over). I was told "we are working on other options". I think they need to work on new IT support. UPDATE: (after months of back and forth with support) Thanks for reaching back to us. It has come to our attention that although your device is able to run the game, it may not be fully optimized to run it properly or give the best experience. Our team is always tuning and refining the game. We're working to improve performance, but we cannot guarantee full functionality on older mobile devices and operating systems. For the best experience, we recommend playing on a different device such as a phone or computer.

I absolutely love this game!!! I play it every single day all day!!! I had an issue with getting a package I purchased but after 2 days of waiting for support to reply I finally got credited most of what I paid for. I really really enjoy this game but I will not continue to play it if this continues. I have reached level 589 and had won a chest with 2 hours life and a gilded cross. I already had and 1 1/2 of life remaining when I won the chest but when I clicked on the collect button on the chest it bumped me to having five lives took away my 1 1/2 life and didn’t give me my chest. This is the second time this has happened. Please fix the bugs. I don’t want to give up this game but I’m not going to play and not get my rewards. It makes it very boring and not really worth playing.

I give this game a 5 up until it kicked me off! Game loads then when click on the level I'm on it kicks me off? I spent at lest 40 bux on this game since I started..I'd like to continue! It's not on my end..plz fix so I can get my genie moving forward. Thanks! I went back to see if it was working only to move forward 2 levels then it kicked me out of the game..look as far as by reading the reviews it's not the people play it and there computers that's the problem but it's on your end!! Seriously! If you want people to play your game or games you gotta keep them happy! I'm sure like me there are a few that spent time and money playing this game!! So last time I'm asking..fix your game plz! If it's not fixed I'll just delete and you won't get anymore of my money! That's a fact Jack!! Update so far working..thank you! But I like to make s suggestion; why not give us more turns on the continuance on the game.