Walmart Grocery Shopping for Pc

I absolutely love this service. It eliminates having to spend hours in the store and took me less than 10 minutes to pull in, have them load my groceries, sign my digital receipt and then leave the parking lot! A normal shopping trip for the amount of stuff I got today is easily a five hour trip from start to finish. This took about an hour and ten minutes(I was price comparing on quite a few items which wasted a lot of my time.) I just can’t explain how happy this makes me and how much time and money it saves as well. I work 50 hours a week, manage the housework and have to do the grocery shopping as well as cook dinner for a household of six people. After a normal day of just working, cooking and cleaning the last thing I want to do is grocery shop and I especially don’t want to give up my Saturday to do it either. When it first came out they didn’t offer pick up for refrigerated items or produce but now that they do you can shop completely online, pay for it and pick it all up with minimal effort. I’ve recommended it to all my friends and now I recommend it to everyone I don’t personally know. It’s quick, it’s easy, and you can avoid the anxiety of having to go into the store and dealing with whatever the universe decides to throw at you inside the app. Get it, try it, fall in love with it.

Just came here to say 2 things: 1) that this app is one of the most intuitively designed apps I’ve ever used. I work in tech so I know how much time and effort go into figuring out how the right flows and building them into the product, so hats off to the the app mobile devs/designers/product peeps. You guys and gals have done an amazing job. And 2) For feedback, I’ll only say that I really want to rate the associates who get my groceries. They are super friendly and always a pleasure to interact with, and without fail they ask me to rate them by clicking the link on the email. The only problem with this is that, despite my truest intentions to find this email and rate them, I never actually get around to digging through my Gmail inbox for the message with the link. It would be amazing if either of the following happened: 1) the link came in SMS immediately after I signed and accepted the groceries, so I could do it from my car before driving away; or 2) if it was part of the app experience and came as a push notification immediately after the pickup or even x hours after. The point is that it’s not intuitive to rate associates, so I never do it. Please add an in-app associate rating feature! Again, claps for a stellar app ♥️♥️♥️♥️

I wanted to love this app and service. So convenient! But this "free" service has hidden costs in over-charges that you won't notice unless you actually take a detailed look at your receipt afterwards. And they don't give you a receipt in person, so you can only find out they charged you too much a few hours later in a super confusing email receipt. And the real kicker is, even though the app has a reputation for customer service, THEY WILL DO NOTHING to make it right. If you go in the store, they act almost like you bought it at a totally different store and so they "can't do anything." If you call costumer service, they give you the run-around and tell you to go to the store. We were over-charged on two different occasions (at two different the app locations). The first time, we were charged the "approximate" price rather than the actual price on a meat item that was priced based on weight (they picked out a small piece of meat that was supposed to cost less, the cost was printed right on the front of it). The second time, we requested to NOT purchase one of the substituted items on our order, and they didn't give us the item, but they charged us for it anyway. The whole system is either poorly designed or just intentionally designed to rip people off. I like to think the system is just still new and they are working out the bugs, but either way, I'm not going to use this service anymore, and I don't recommend it.

Up until the last couple months I would have rated this 5 out of 5 stars and I’m sad that I can’t right now! I have been very unhappy with the app’s product availability the last few orders I have picked up have had at LEAST 2-5 items in my cart out of stock including BASIC items like CELERY?!?! That’s ridiculous to me, your a grocery store that’s out of basic celery? I have been a loyal customer to the app and do all my shopping here for over 10 years now and LOVE the pick up option but it’s very disappointing as of late, I am actually writing this review still parked at the pick up location because I was so upset again, they were out of dog food, celery, vitamin water, rice, and they have been out of my Starbucks Vanilla roast coffee for literally 3 months now? They always stop carrying items I LOVE and don’t want to buy other places but your forcing me to start going elsewhere now. I hope you can fix the availability issues because it’s been a problem lately for many people I know and myself. I have to go to another store now in the rain and waste more time and money AGAIN because they are out of basic ingredients for my dinner tonight it’s becoming routine and aggravating. Thank you everything else is great service and speed and ease of website as long as you have the products we need. Thank you