ParkWhiz - #1 Parking App for Pc

They do not offer the best parking!! Make sure if you use this it’s your last last resort. I would instead try spot hero. After looking up my lot I realized if I paid there i can pay $6 instead of the $20 I paid on the app trying to save money. I texted the help number to get my refund and included proof of the special that is a regular thing the app should’ve known about. The person the started replying aggressively with caps saying you need to get there “BY 9AM” I tried to explain that by 9 means before 9 and they continued to try and argue. They then tried to give me a $15 this app credit which i don’t want. I then called the help line and it was still kind of frustrating. They want bank statements for a refund. I have had to prove my self for the second time through email and will hopefully get my refund. I feel like it shouldn’t be this hard to get a refund the first person didn’t even tell me the steps I needed to take for the refund. This app seems to try and trap people when a mistake happens. I have used spot hero before I don’t know why I didnt this time. And the one time I had a problem with the hours I requested vs the parking hours I really needed they understood and gave me my money back. It shouldn’t be such a rat race to get a refund, and the employees especially should not be rude ESPECIALLY if the customer was not rude to begin with.

I bought a parking pass via browser. Asks if I want to view pass in phone app. I select and download the app. Great! Parking pass shows up immediately. Save it to Apple wallet. I try to login to app but I can’t because I don’t have a password. Expected. Try to create an account but I receive an account already exists with the email I used to purchase the pass originally. Now I can’t get into the app. I don’t have a password and I can’t create an account. It’s nice the created an account, but they did it only halfway. If pass is bought online via computer browser, you’re screwed ever to getting into your account via the app. If I didn’t save it to my Apple wallet, I’d be really screwed. I decided to go back to the email and select the “View pass in app” again. As long as all of the login and signup screens are closed, the pass will show up in app again. When purchasing online via browser, a place to enter a password would be helpful.

Was going to a show at the metro in Chicago and saw there was parking across the street at the hot dog Wrigleyville Dogs. Cool! Used park whiz and went down to park and see the show. Get to the parking and see a couple attendants and show them my printed receipt. They point me to another gentleman and I show him my receipt for the parking. Looks at it and asked for the email. Weird but whatever I show him the email and he leads me and instructs me where to park and get as close as possible to the car next to me. Go to the show, have a great time and leave. A minute into my drive notice my passenger side mirror is closed. I Pull over and put it back. Just thought they closed it to get the the next car in and kept driving. Would of been a solid 4 outta 5 stars if the story ended there. A day or two later I walk out to my car to see the passenger mirror cover scratched and the side of my car scratched too. I don’t know if this was the driver of the other car doing this or the attendant not paying attention when parking them. Either way I’m very unhappy with the way my car was dealt with at the establishment. I don’t know if the attendants are employed by park whiz, but guessing from them not knowing about the parking pass I’m gonna say not, from the hot dog establishment or another party and who to reach out to. I have used parking apps twice in my life and have had terrible things happen both times and will not use this one or another one again.

Downtown Sacramento. I arrived early and entered the parking lot greeted by the parking attendant who had no clue about my printed parking pass. He told me to pay in order to park so I assumed I pulled into the wrong lot. There was no where else around the area that could’ve been the correct lot so I drove around in circles over and over again to see if I had missed a hidden entrance somewhere. I finally had to call customer service where they also could not lead me to the correct location. My circling around went on for half an hour until the rude and frustrated girl on the phone finally asked her manager who led me back into the same lot I had originally entered. I told her what happened earlier and that the gentleman did not accept my printed pass, nor did he have a clue what it was. They called the parking attendant and he finally let me park, still clearly confused. I was half an hour late to my conference even though I arrived early just to avoid such a mess. Good luck with this system, I’m never using it again.