Eastbay - Shop Sneakers & Gear for Pc

this app is a well designed application that allows users to easily shop and receive news for the latest athletic apparel products from many sport categories. Product pages will contain the normal point of sale details such as description, questions and answers and a mini swipe through gallery giving the user images of the product from multiple angles. The inventory is deeper in the app with more styles and colors. The app also has a few unique features such as this app Lens which is a enhancement to the catalog that gives you inside access to content as well as a social category so users can look at the company’s feeds on platforms such as Instagram and Twitter. For those who go way back with the company, this app also allows users to request a catalog from within the app. For those who shop from this app, the app is well worth a download.

I love this app and have been shopping with them for over 15 years. I try to keep my apps to a minimum on my phone, which is why I didn't try the app before now, but I decided to try it since I like them so much. After about a week, I had to delete the app and go back to using the website simply because it was so clunky and inconvenient to use. Here's the things I don't like about it: - The app often gets stuck in the loading loop often when I attempt to go to the Search page. - Search page being separate and not at the top of every page from the get-go made it feel annoying to simply search for stuff, especially since loading loop is a looking threat. - Clicking "Next" often brings you to the exact same page you were on, or simply cycles between the same 2 pages over and over. - When looking at an item, there is a "Home" arrow where most sites/other apps have their back arrow, making me go back to the home page often by mistake and having to start my search all over again. - Also, there's the "Home" arrow, then an inch directly to the right of it is the this app symbol that also takes you Home when you select it....why? Just take away the home arrow. Again, I'll reiterate that I love the company and will continue to shop with them via the website, but I definitely won't be utilizing the app.

this app is a good app it has everything you could possibly think of ordering from a sports store. The problem I have is the energy I get from them when they dont have the correct order or, if you’ve ordered multiple items. I ordered two items and they took the money out of my account and only had on record that they got half of what I paid and only shipped one of my items. I wasn’t upset until I tried contacting them and they didnt want to answer the phone. Every time I called I immediately went on hold which got very annoying. I’d be sitting on hold for 15-20 minutes before I’d terminate the call. No person has 20 minutes to waist on hold. So all I want at this point is a refund. But I was calling only to find where the transaction went wrong but never got a person on the phone. So I advise anyone who likes the app to make one item orders at a time. Cause seemingly they cannot handle a multiple item order.

I ordered shoes on the 24th of December and never received a email confirmation. Whenever I log in to my account it says no recent orders. It’s a week and I haven’t get any info back about my order! I call customer service almost over 20 times and it’s the same bull****! Your on hold for almost an half hour and no one answers, I emailed them and no one emails back. What kind of business are you people running here? I don’t understand why this app have so much 5 stars and it’s total garbage! I’m trying to get in contact for a refund but there’s no way of contacting them! I went online to view about there customer service reviews and they have over 100 one star from customers. There are a lot of complaints about no one answering the phones, no emails, horrible service. You have been warned! I will take some legal action on this if I don’t get my money back!!!