My Passport Wireless for Pc

The app says the auto upload will work faster if the app is left open. Which is true. But if the app isn't open, I don't think auto photo upload works at all. That could use some improvement. Maybe there could be a setting that if the battery is above a certain level, it will auto-upload the photos even with the app closed. Other than that, I really like both the app and the app the app Cloud. One other thing that would be nice - if I'm scrolling through the photos, when I tap on a pic to see it, when I go back to the list, the app takes me all the way back to the beginning of the list, instead of back to the place I was. So then I have to scroll all the way through all the listed pics to get back to where I was looking. Kind of a pain, because I usually have no idea where i was since you can’t see thumbnails of the pics in the list (thumbnails would be nice). Also, it might be nice if it would show an extra low res pic initially. I know you can tap on the HD button to get the full quality, but even the mid-range quality pics take a long time to display, even with a pretty fast device and connection. So the problem is that if you are trying to scroll through pics to find one, it takes forever because there aren’t any thumbnails to help you find the pic, and it takes so long to load each individual pic one by one that it takes forever.

The product itself is awesome, it does solve a problem that many people have. the app problem is mainly with some functionalities. It feels like the app is old and it’s a bit slow. The navigation bar is divided on photos, music and videos. These should be filters not navigation. The animation on screen transition feels sloppy specially the search field. The fact that we can’t rename WDSync folder really bothers me but I can get over. The fact that there are 2 WDSync>WDSync>MyFolders is an issue. I would also want to remove/rename the folders under “public” (I deleted them a few times but it came back). I know these are mainly negative feedback but the goal is to be constructive. The product is great, works well, I realize it’s mainly targeted on non-technical users to have it at home but it’s a great solution for business too and with minor improvements it can be great for both business and consumers.

I’ve been using this app for years now to back up the app photos on the app phone. It worked fine until the last update. Now that the app new phone uses the .HEIC format, I can’t open or view them. This is absolutely annoying considering I need to go back and retrieve older photos for work. The alternative method of changing the file format to “most compatible” is dumb and doesn’t even work for any pictures already saved as .HEIC files. Plus, there is a reason I would prefer the app files in HEIC format so changing it would make it pointless. Not to mention changing it doesn’t work for 4K videos. I’ve tried going online to find a fix but so far all I’ve seen were others complaining of the same thing. Another thing that needs fixing that has been a pain for the time I’ve been using this app and I’ve been hoping they would fix, is that it doesn’t always show the thumbnail of the pics which can make finding a pic nearly impossible if you have 1000’s. WD, please catch up with the times and make it so those with HEIC files can view their photos without having to compromise space on their devices.

It appears to be alright but I would have to agree it always requests to leave the app open to upload photos or whatever you have set to upload. The other week I found I couldn’t use the app at all and after a lot of digging, I found the the app cloud NAS deleted or removed all of the app preset emails not allowing me to access the NAS device. I still don’t know what cause this hiccup or why this happened? It doesn’t work well at all with 3G service or it’s very slow. Another thing I found is you’re limited on using the templates inside the NAS on your phone or using the phone app you have saved inside the NAS. There are certain iPhone pic settings it will not show when saved as well as I believe the NAS has not been updated to the IPHONE newest pic formatting. Granted, I am still learning as I go and this could simply be a learning curve I still haven’t figured out yet. Also, most Work IT departments will not allow the use of the NAS or will not authorize the certification of the use of the NAS as most of those websites are black listed which is very frustrating when you use it for work. It’s a huge process to get it authorized but once it’s done it works really well. There are some bugs and hiccups that need to be streamlined but once those things are fixed I believe it will be much better.