New York Pass for Pc

Decided to leave a review because I’ve seen a ton of bad ones and I hope this review helps in not losing out on a good opportunity. This app works exactly as advertised! If this is your first time/first time in a while & your plan is to do as many touristy things as you can, then this is definitely an amazing option. If you plan ahead and don’t mind being out for a good portion of the day then you can get so much out of this. Spent $199 each (on special pricing) for a two 3-day passes and ended up doing over $450 worth of stuff each. Never had an issue redeeming it at any of the attractions. They have a list for which places let you cut the line and for those places that don’t let you cut, the lines move pretty quickly, we never waited more than 30 min to get inside somewhere, some of them even have special lines for pass holders. Keep in mind that it activates the day you first use it and then is active for subsequent days, so you probably want to use it as early as possible on the first day. Check ahead to see if any attractions require reservations but most don’t. If you make an itinerary and stick fairly close to it I guarantee it’ll be worth it!

I bought the passes on a recommendation from a friend. Nothing about my experience lived up to anything as advertised by company. My group consisted of myself, my mother, and 2 nieces. I had to buy adult passes for all 4 of us even though my nieces would be eligible for the student rates and my mother would be eligible for the senior rates at most attractions. You need to plan on seeing 3-4 sites each day to get your money’s worth out of the passes. I requested multiple books to allow each of to help with the planning. Customer service told me during 2 different phone calls that they could accommodate this request, but they never followed through with sending them. I was hoping that the Fast Pass option would make up for some of the disappointments I had experienced prior to the trip, but instead found that it really didn’t help the lines any. We still had to redeem the pass for tickets before entering and the lines were the same regardless of how you were paying. I also experienced much frustration with the app itself crashing during use. The app includes maps, but they are not interactive, so there was a lot of back and forth between finding the location or public transit stops and whatever map we used to actually navigate to the site. Overall, the pass and the app are not worthwhile and I would not purchase them again.

The pass needs no improvements!! It’s the customer service Kari at this app Claims to be a supervisor at the this app office and just from hearing my accent she got annoyed, didn’t want to help instead started yelling. Then completely lied to me that the passes were bought from Marriott vacation club (a third party) when I called the club they said we don’t even sell the passes so I called back to catch her in her own lie and she said “I was just googling who you might have bought the pass from”. Kari dear, you need to understand Tourism and hospitality business before you stepped into it. These passes were issued by this app and its a lot of money for you to come and say that it’s expired and you won’t replace for me that’s pathetic. Please don’t buy from this app they will ROB you off your money . Worst customer service ever by a Tour company.

Was told to check out this app by a coworker. I bought the passes and picked them up in NY, and was it the best decision I made! Did the 3 day pass and we used it on 9 of the items. It would have cost us more then double what I paid for the pass had I paid individually at each attraction. Plus on some of them it allowed me to jump the line with the fast pass option. My wife told her coworker who was going to NY after us. If I go back to NY I will do the pass again, but this time I will order in advance and have them mailed to the house. That is the best way to go to save time.