Zocdoc - Find and book doctors for Pc

Hi! I started using this app again after about 2-3 years away from it and it definitely has improved. It is an easy app to use, but when I am searching for a specialist or a primary care provider it displays options that are at least 30-40 minutes away. If I filter my results to a specific day, it displays (non sponsored) doctors who are in the NYC area when there are definitely a few closer doctors available. This could be a glitch but I was able to work through it and found an available doctor who fit my schedule. My only concern is that this app will always be more convenient for individuals in densely populated areas. I live in a big college town in NJ and I was still unable to find a doctor that was less than a 20 minute drive away. Again, it is a VERY convenient app to use especially if you are on the go but there needs to be a significant user increase in order for everyone to benefit from this app.

I love this app, it’s beneficial to me and keeps me organized to when I have appointments. I receive emails and even texts to confirm or remind me of an upcoming appointment. With that being said, I don’t love the fact that you can’t tell which doctors will charge you what amount, which ones are ACTUALLY for your insurance and the rescheduling of appointments without your notice. I came to this app to ease the trouble of calling every doctor and setting up appointments. It’s frightening enough meeting a doctor for the first time and...they’re terrible. They make you feel uncomfortable, insult you indirectly and/or their staff makes the entire experience even worse. What I got was exactly what I asked for. Easy to use, easy to review but there are still flaws. I’ve had difficulty finding ones that take my insurance and then the issue of copay. You honestly never know what to expect. I’ve had them call me only to find out what I’m paying AFTER the entire session. For some it’s $15, others $30 and it can go upwards of $300. The other issue is the rescheduling. I had one doctor completely inconvenience me by changing my appointment. That inconvenience led me to working on a day I usually had off and I ended up with a severe cold, forcing me to cancel majority of my other appointments. In the end, it’s what you make of it. I’m just not a fan of doctors cause in the end they just want money.

This app is priceless. I often turn to my health provider to ask for doctors that accept their insurance. Most of the time I get outdated or inaccurate information. Using Zoc-doc is awesome because the keep updated information about different doctors and specialties. Just give Zoc-doc your insurance information and your address and they will do the rest. I found to doctors that are close to me making things so much more convenient. The doctors are also rated by their patients and are available for your decision making needs. You can also book appointments thu the app and even electronically fill out new patient paperwork. Saving you tons of time. Great app! 😎😎

Used this app to book a doctor that advertised himself as in network. Went to the doctor, paid my copay and left. Months later I got bills in the mail for $200,$300,$400. Apparently they were advertised as in network when they weren’t. I then learned this same docto was extorting other friends and colleagues on the same platform. When I contacted this app I bugged them for months - they did nothing, even though each provider signs a contract saying they will tell the truth about whether or not they’re in network. Disappointed such a great idea cares so little about patients and clients. This is one of the very many things wrong with healthcare in America. UPDATE: they wrote back to me on the App Store saying to contact them and they’ll help me out to fix this. I’ve legit been contacting this app for help since April (it’s July) and they tell me they haven’t been able to reach the doctors office for 4 months. I wish I could believe that.